Introducing the Accuris Store

When you express intent to purchase an electronic or hardcopy version of a document in Engineering Workbench, you will be automatically redirected to the Accuris Store to complete your purchase. 

What can I expect after being redirected to the Accuris store?

• After the redirect, you will be automatically identified– you do not need to setup a separate account on the Accuris store. 
• The purchase options along with pricing will be displayed. 
• Once all items are added to the cart, you can begin the checkout process replicating a typical e-commerce experience. 
• Payment methods:
  - All customers will have the option to use credit cards, wire transfers, and request quotes
  - ‘Request quote’ option may be used if you want to receive a quote and go through your internal approval process before placing an order.
  - If you wish to use a deposit account, you can proceed with ‘Invoice’ as the payment method.
• Once the purchase is complete, the product may be assigned to your colleague, so the product is entitled to the end user. 

What will happen to accounts that have gatekeeper setup?

• At go-live, gatekeeper functionality will be discontinued.  
• Gatekeepers will no longer receive notifications via the Gatekeeper functionality, nor will you have the option to approve or deny purchases.

What if I have a Blanket Purchase Order setup? 

• At launch, the blanket purchase order option for retail purchases will be discontinued. 

What if I have a Deposit account setup? 

• Your deposit account will be moved over to the new store - no action needed from you. 
• 10% discount on retail purchases made via a deposit account will be discontinued. 
• Only one individual will have access to the funds in a deposit account. 
• To make changes to existing deposit accounts, reach out to Accuris customer care.  

What about my order history? 

• The purchase history for the past 5 years will be transferred over to the new store. You can contact Customer Care if you have any questions on your purchase history.  

For tax exempt customers only: 

• When you place your first order on the Accuris store, you will need to upload a copy of your tax exemption certificate. The platform will walk you through the process when you specify that your company is tax exempt. 

• A new, modern interface with Accuris branding  
• When paying by credit card, customers will be redirected to Accuris’s card processing partner, Stripe, for secure payment and wide adoption of global card types.  
• Access to a live chat option for immediate support needs 
• Purchases of content in electronic format will be immediately available for download at and after the time of purchase. 
• Ability to follow a product with a “Track it” button 
• Advanced search filters for narrowing results 
• Breadcrumbs allow users to navigate back and forth between visited pages 
• A new login will need to be created 
• Guest checkout will not be an option for launch 
• Deposit Account payment method will no longer be eligible for a 10% discount 
• Local currency converter display is no longer available 
• French and German store page translations are no longer available 
• Applicable SDO member discounts will only be available when redirected from SDO websites
• Tax Exempt customers: Next time you place an order online, you will need to upload a copy of your tax exemption certificate. The site will walk you through the process when you specify that you are tax exempt 
• Reassigning Purchased PDFs to the End User - The specified shipping address would be the recipient for hardcopy content. However, for electronic delivery, the customer that places the order will be (by default) the recipient of the electronic content. If that customer is buying for another user (e.g. a colleague that will be using the content), the customer can use the Reassign button within the My Downloads area of the MY ACCOUNT on the store.

See some FAQs Below:

Can we have team access or does each member need to register individually for the Accuris store?

• There is no team account function on the Accuris Store. However, anyone with an account can purchase content to be shipped to various locations and if purchasing PDFs, the account user can use the Reassign button in MY ACCOUNT.
  
  

Will prices change as part of the new store launch?

• There are no plans to make immediate price changes as a direct result of the new store launch. The exception would be if duplicative content on techstreet.com and Standards Store requires consolidation to the new platform.
  
  

Do we still have the opportunity to order printed versions when both formats are available or will the Accuris store only cover PDF orders?

• Yes. Print and PDF will continue to be format offerings, when available.
  
  

What will the payment options be? Will we have to pay by credit card for every single order we submit?

• Invoicing will be on a per-order basis in USD. Payment options include credit card, wire transfer, and net 30 if terms have been established. Credit cards are processed using Stripe and comply with regional regulations for authentication.
  
  

Do we need to submit our bulk order (for ex. ASME BPVC) also via the Accuris store?

• Yes. All orders will be submitted on the new store beginning on March 25.